Email Template: Reaching Out to a Churning Customer
Hey {{first_name}},
While we understand isn't a fit for everyone, we're
still sad to see you go and we're going to miss working with you.
Our team made you this quick video to highlight our favorite
moments over the last year(s) and wish you all the best on your next
adventures:
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We have a culture of open and honest communication, and we'd love
your open and honest feedback -- what could we have done better?
Thanks,
{{sender.first_name}}